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Acceptable Use Policy

Effective: June 11, 2025

Last updated: March 11, 2026

1. Introduction

This Acceptable Use Policy ("AUP") governs the use of Genuinelink's services and platform. By using our services, you agree to comply with this AUP and all applicable laws and regulations.

2. Prohibited Uses

2.1 Illegal Activities

You may not use our services for any illegal activities, including but not limited to:

  • Fraud, money laundering, or financial crimes
  • Identity theft or impersonation
  • Harassment, stalking, or threats
  • Distribution of illegal content
  • Violation of export control laws
  • Tax evasion or other financial crimes

2.2 LinkedIn Platform Violations

You may not use our services to:

  • Violate LinkedIn's Terms of Service or User Agreement
  • Send spam or unsolicited messages
  • Engage in harassment or abusive behavior
  • Impersonate others or misrepresent your identity
  • Collect personal information without consent
  • Use automated tools in violation of LinkedIn's policies
  • Create fake or misleading profiles

2.3 Spam and Unsolicited Communications

You may not use our services to:

  • Send bulk unsolicited messages
  • Use misleading subject lines or content
  • Harvest email addresses or contact information
  • Send messages to recipients who have opted out
  • Use deceptive or misleading sender information
  • Engage in any form of spam or mass messaging

2.4 Content Violations

You may not use our services to create, distribute, or promote:

  • Hate speech or discriminatory content
  • Violence or threats of violence
  • Pornographic or sexually explicit content
  • Content that infringes intellectual property rights
  • False or misleading information
  • Content that violates applicable laws

2.5 Technical Misuse

You may not:

  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use automated tools to access our services
  • Reverse engineer or decompile our software
  • Create multiple accounts to circumvent restrictions
  • Share account credentials with others

2.6 Business Model Protection

You may not:

  • Develop competing products or services
  • Use our services to train competing AI models
  • Extract or scrape our data for competitive purposes
  • Reverse engineer our algorithms or methodologies
  • Use our services to build competing platforms

2.7 Anti-Clone and Anti-Benchmark Protections

You may not:

  • Feature-Parity Cloning: Create products that replicate our core functionality
  • UI/UX Mimicry: Copy our user interface, user experience, or design patterns
  • Dashboard Scraping: Extract data from our analytics or reporting dashboards
  • Competitive Benchmarking: Use our service to benchmark against competing products
  • Reverse Engineering: Analyze our service architecture or algorithms for competitive purposes
  • Substantial Similarity: Create products that are substantially similar to our service
  • Look & Feel Misuse: Replicate the visual appearance or user experience of our service

3. Content Standards

3.1 Professional Communication

All communications must be:

  • Professional and respectful
  • Truthful and accurate
  • Relevant to the recipient
  • Compliant with applicable laws
  • Free from harassment or abuse

3.2 Message Quality

Messages must:

  • Be personalized and relevant
  • Provide value to the recipient
  • Include clear identification of the sender
  • Comply with LinkedIn's messaging policies
  • Respect recipient preferences

3.3 Data Accuracy

You must ensure that:

  • All data is accurate and up-to-date
  • Contact information is valid and current
  • Lead information is properly sourced
  • Personal data is handled lawfully

4. Rate Limits and Usage Restrictions

4.1 Rate Limits

We enforce the following rate limits to ensure fair usage:

  • API Calls: 1,000 requests per minute per account
  • Message Sending: 1,000 messages per hour per account
  • Data Sync: 10,000 records per hour per account
  • File Uploads: 100MB per file, 1GB per day per account

4.2 Dynamic Rate Limiting

We reserve the right to:

  • Reduce Limits: Temporarily or permanently reduce rate limits for abuse prevention
  • Monitor Usage: Continuously monitor usage patterns for compliance
  • Automated Detection: Use automated systems to detect and prevent abuse
  • Immediate Action: Take immediate action against suspected violations

4.3 Compliance Requirements

You must comply with:

  • All applicable local, national, and international laws
  • Data protection and privacy regulations (GDPR, CCPA, etc.)
  • Anti-spam laws (CAN-SPAM, CASL, etc.)
  • Industry-specific regulations
  • Export control laws

4.2 Platform Compliance

You must comply with:

  • LinkedIn's Terms of Service and User Agreement
  • LinkedIn's Professional Community Policies
  • LinkedIn's Messaging Policies
  • Other platform terms and conditions

4.3 Industry Standards

You must follow:

  • Professional communication standards
  • Industry best practices
  • Ethical business practices
  • Professional codes of conduct

5. Monitoring and Enforcement

5.1 Monitoring

We may monitor your use of our services to:

  • Ensure compliance with this AUP
  • Detect and prevent abuse
  • Improve our services
  • Protect other users

5.2 Reporting Violations

If you become aware of violations of this AUP, please report them to:

  • Email: [email protected]
  • Include detailed information about the violation
  • Provide evidence when possible

5.3 Investigation Process

We will:

  • Investigate all reported violations
  • Take appropriate action based on findings
  • Notify relevant parties when necessary
  • Maintain confidentiality during investigations

6. Enforcement Ladder and Consequences

6.1 Enforcement Ladder

We follow a progressive enforcement approach:

Level 1 - Warning:

  • Formal warning notification
  • Corrective action required
  • Additional training provided
  • Enhanced monitoring

Level 2 - Service Restrictions:

  • Feature suspension
  • Rate limit reduction
  • Additional verification required
  • Usage monitoring

Level 3 - Account Suspension:

  • Temporary account suspension
  • Service access limited
  • Compliance review required
  • Appeal process available

Level 4 - Account Termination:

  • Permanent account termination
  • Service access revoked
  • Legal action pursued
  • No future services provided

6.2 Fee Recovery

For violations that result in enforcement action, we may:

  • Recovery Costs: Recover costs associated with investigation and enforcement
  • Legal Fees: Recover reasonable attorneys' fees and legal costs
  • Service Credits: Deduct service credits for violations
  • Additional Charges: Impose additional charges for repeated violations

6.3 Appeals Process

You may appeal enforcement actions by:

  • Timeline: Submit appeal within 30 days of enforcement action
  • Process: Provide detailed explanation and supporting evidence
  • Review: Independent review by senior management
  • Decision: Final decision within 14 days of appeal submission

6.4 Legal Action

We may pursue legal action for:

  • Violations of applicable laws
  • Intellectual property infringement
  • Fraud or financial crimes
  • Other serious violations

7. User Responsibilities

7.1 Account Security

You are responsible for:

  • Maintaining secure account credentials
  • Protecting your account from unauthorized access
  • Reporting security incidents immediately
  • Using strong passwords and two-factor authentication

7.2 Content Responsibility

You are responsible for:

  • All content you create or distribute
  • Ensuring content compliance with this AUP
  • Obtaining necessary permissions and consents
  • Respecting intellectual property rights

7.3 Legal Compliance

You are responsible for:

  • Understanding applicable laws and regulations
  • Ensuring your use complies with all requirements
  • Seeking legal advice when necessary
  • Updating your practices as laws change

8. Reporting and Appeals

8.1 Reporting Process

To report violations:

  • Email: [email protected]
  • Include detailed information
  • Provide evidence when possible
  • Allow reasonable time for investigation

8.2 Appeal Process

If you disagree with enforcement actions:

  • Submit an appeal within 30 days
  • Provide additional information
  • Request a review of the decision
  • Cooperate with the investigation

8.3 Final Decisions

Our decisions regarding AUP violations are final and binding.

9. Updates to This Policy

9.1 Policy Updates

We may update this AUP to:

  • Reflect changes in laws or regulations
  • Address new types of abuse
  • Improve clarity and understanding
  • Enhance enforcement capabilities

9.2 Notification of Changes

We will notify you of material changes through:

  • Email notifications
  • Service announcements
  • Website updates
  • Account notifications

9.3 Continued Use

Your continued use of our services after changes constitutes acceptance of the updated AUP.

10. Cross-Reference to Terms

10.1 Material Breach

Violation of this Acceptable Use Policy constitutes a material breach of our Terms and Conditions, which may result in:

  • Immediate account termination
  • Legal action for damages
  • Recovery of enforcement costs
  • Permanent service ban

10.2 Integration

This AUP is incorporated by reference into our Terms and Conditions and forms an integral part of the service agreement.

11. Contact Information

For questions about this AUP or to report violations, contact us at [email protected].

11. Governing Law

This AUP is governed by the laws of the Netherlands and is subject to the jurisdiction of Dutch courts.

This Acceptable Use Policy is effective as of June 11, 2025 and was last updated on March 11, 2026.